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FAQ

Details of how the Treasure Chest works

Psychologists and performance scientists agree that behaviors can be shaped by a consistently-implemented reward system. Treasure Chest is the reward--actual money--adventurers can earn by completing their quests successfully. It teaches and reinforces the important relationship of one’s actions and life outcome which builds a growth, success-oriented mindset. We’ve gotten requests for non-monetary treasure chest options, and there is a way ... Read More

My child is getting very frustrated by curaJOY’s games.

All of curaJOY’s StrengthBuilder are professionally designed and validated to assess and build resilience and cooperation as well as other key strengths such as communication, confidence, self discipline and empathy. Remind your child that this game is all about practicing and learning. We don't often get anything right on the first try, but if we keep practicing, we'll get it ... Read More

How do you ensure children users’ online safety on curaJOY.com?

We share your concerns, and have spent years tweaking parent control setting in our homes, trying every app, hardware that are released. Our program provides a safe environment for children to learn, fail and try again. It is an intentional and controlled learning environment, and the only equivalent is hiring a one-on-one coach with years of experience in child psychology ... Read More

My child can read fluently yet. When there is no pinyin or BoPoMoFe, my child can’t read all texts. Will you be adding these reading tools in the games?

curaJOY programs can accommodate a wide range of abilities. Children can still play and enjoy our games even when they cannot read fluently. Every single line is recorded and played aloud either automatically or at the click of a mouse, and the program is developed and tested to children’s social emotional and cognitive developmental milestones ... Read More

Zone of Proximal Development

When you notice that your child has made obvious progress, it's easy to forget to encourage them because you may think it’s what they're supposed to be doing. Just like when the child is younger, not knowing how to play jigsaw puzzles, you would take their hands and finish jigsaw puzzles together. After a period of time, you would suddenly ... Read More

I really like your mission, and have my own stories (we call them shining moments) that I’d like to share with the next generation.

Yes!!! By all means, please share with the next generation. We live in a world where most of us have more but treasure less. Experiences are the best teachers. curaJOY's Shining Moments page is a great place to share your experiences and mentor Earth's future movers and shakers. You may also contact us to discuss the possibility of arrange for ... Read More
How are “You’re The Star” comics different from others on the market?

How are “You’re The Star” comics different from others on the market?

Humans have used stories to illustrate values since before Homer and Aesop. We learn better when the content is presented in a familiar and relevant way to our lives. The stories in "You're The Star” comics are designed to improve children's responses to common challenges and goals in children’s lives. Each comic features your child as the “star” with myriads ... Read More
What is Hyperacusis?

What is Hyperacusis?

Hyperacusis is a hearing condition that causes a heightened sensitivity to sound, making everyday noises, like running water, seem extremely loud. This can make it difficult to carry out daily tasks in common environments, such as chores at home or workplace responsibilities. In turn, you might try to avoid social situations that could lead to anxiety, stress, and social isolation ... Read More

Which Multilingual Immersion should I choose for my child? Zoo Academy or Zoo U

Subscription to Multilingual Immersion gives children to the English and Chinese editions of a StrengthBuilder that is suitable for their language ability. Children go through scenarios and quests as their avatar in our training games in the order that's suggested to them from their user dashboard. curaJOY's multilingual specialists make adjustment to your child's performance. Multilingual Immersions enable students to ... Read More

How should I introduce kids to curaJOY games and comics so that they will benefit fully from the programs?

All StrengthBuilders have gone through full development, focus group testing and research validation for accuracy, effective AND appeal, and we've observed a high level of interest from children. However, please don't hype up our games and comics as the most exciting form of entertainment in existence. There are plenty of brainless cartoons and designed-to-be-addictive games out there only for entertainment ... Read More

How long should my child/student be spending on curaJOY games for it to be effective?

We recommend 30 minutes of game play twice a week for skill retention, but even 15 minutes would be beneficial.  Be sure to help your student set up their avatar in the game play as some younger children have trouble with this part.  When the game says “You finished the game,” your child has finished a scene, and may return ... Read More
Comorbid ADHD Complicates Most Diagnoses and Treatment Plans

Comorbid ADHD Complicates Most Diagnoses and Treatment Plans

An accurate ADHD evaluation must screen for far more than ADHD. Though 60 percent of people with ADHD have some co-existing psychiatric condition, comorbidities rarely factor into the evaluation — leading to an incomplete diagnosis. You have ADHD, but what else might you have? Or, no, you do not have ADHD but rather some other condition that explains the symptoms ... Read More

Is it possible for my child to finish the entire game in one month? Can I cancel after a month?

Our research shows that children from schools and parents who observe best practices tend to complete each program in about six months. curaJOY is a nonprofit dedicated to promoting the emotional wellbeing of Asian youth worldwide.  Read about our mission here.  Each subscription includes not only the game but assessment and recommendation as well as important on-going activities like daily mood check-in, gratitude journal, breathing meditations, positive thinking, ... Read More

My child forgot his/her password.

You may login to your account, and reset your child’s password from Account Dashboard >> Manage Children ... Read More

Where and when should my child play curaJOY’s games?

Once purchased, your child may play freely on any internet browsers at home or in school. There is no special app to download.  Remember to make sure that device’s speakers or headphones are working properly as dialogue and tone of voice are important in our games.  Younger children should spend about 15-30 minutes per session playing, and have the assistance ... Read More
What is Emotional Dysregulation?

What is Emotional Dysregulation?

Emotional dysregulation refers to difficulty in managing emotions or in keeping them in check. These may also be thought of as mood swings or labile moods. It can involve experiencing intense emotions such as sadness, irritability, frustration, or anger that are comparatively more heightened than expected, relative to the situation that triggered them. What is emotional dysregulation? Emotion dysregulation involves ... Read More
What Is Family Therapy?

What Is Family Therapy?

Family therapy is a type of psychotherapy, or talk therapy, that looks at the entire family, including the relationships between the individual members of the family.1 This is a treatment used to address the mental health challenges of one or more family members, address relationship challenges between two or more family members, and improve family dynamics as a whole. Family ... Read More

curaJOY’s products were developed in the US. Aren’t there cultural differences in the tone of voice, facial expressions, postures and social cues that you’re teaching children?

A study by the UNESCO MGIEP using StrengthBuilders showed how social and emotional skill development requirements were similar amongst children aged 5-15, across countries and races. Our multilingual games were found to give children a leg-up to thrive in multi-cultural classroom settings. We followed a multi-pronged approach to develop Mandarin language learning products for children aged 5-15, in the following ... Read More

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We are available to answer your questions about our products or help with technical troubleshooting Monday – Friday 9 am – 6 pm PST.

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